Support

FreeSoulz support. Developer: Geo Venture Labs. This is not an emergency service.

For help with the FreeSoulz app, your account, a purchase, or this website, email support@freesoulz.com. You can also open Support from FreeSoulz Settings.

What to include

• Your device platform: Android or iPhone.
• A short description of what you were trying to do.
• What you expected and what happened.
• The email on the FreeSoulz account, only if the issue concerns a signed-in account or account-owned purchase.

Do not email passwords, Guard PINs, complete purchase tokens, payment-card details, or sensitive journal and reflection content.

Guest mode and local data

FreeSoulz can be used without an account. Guest-mode and other local/free data stay on that device. For Android local-data controls, open Settings > Privacy & Data. Account deletion applies only if you created a FreeSoulz account.

Purchases

Purchases are managed by the store that billed you. Restore eligible purchases inside FreeSoulz after signing in to the matching account.

• Google Play subscriptions: Manage Google Play subscriptions.
• Apple subscriptions: Manage Apple subscriptions.
• Website or book orders: include the order reference, but do not send payment-card details.

Deleting a FreeSoulz account does not cancel a store subscription or erase purchase records held by Apple, Google, Shopify, or a payment provider.

Privacy and account deletion

FreeSoulz Privacy Policy

Delete a FreeSoulz account

Safety

FreeSoulz is not medical treatment, therapy, or an emergency service. If you are in immediate danger, contact local emergency services.